Support
Support
Everything you need to get Gate routing your links — and where to reach us if something's off.
Set Gate as your default browser
Gate can only route links once macOS sends them to it. That takes one setting:
- 1 Open Gate — it lives in your menu bar, near the clock.
- 2 Click “Set as Default Browser,” then choose “Use Gate” in the macOS confirmation dialog.
- 3 Prefer to do it manually? Open System Settings → Desktop & Dock → Default web browser, and pick Gate.
- 4 That's it. Click any link and Gate takes it from there. You can switch back to another browser the same way, any time.
Some apps open links inside their own built-in browser and never ask macOS which browser to use — those won't pass through Gate.
Common questions
Gate isn't listed as a default browser option
Launch Gate at least once first — macOS only offers apps that have run. If it's still missing, quit and reopen Gate, then check System Settings → Desktop & Dock again.
How do I change or add rules?
Open Gate and go to Settings → Rules. You can build a new rule from scratch, start from a recipe, or turn any past link in History into a rule.
A link opened in the wrong place
Open History in Gate — it shows exactly which rule matched and why. From there you can adjust the rule or create a more specific one. More specific rules win.
Can I keep tracking parameters on some links?
Yes. Tracking-parameter cleaning (utm_, fbclid, gclid, and similar) is configurable in Gate's settings, so you can turn it off or fine-tune it.
I paid but Gate says the trial ended
Open Gate → Settings and choose Restore Purchases. Your unlock is tied to your Apple Account, so it restores on any Mac you're signed in to.
How do I change Gate's language?
Gate follows your macOS system language automatically. Change it in System Settings → General → Language & Region, then relaunch Gate.
Still need a hand?
Email us and a human will get back to you. Questions, bug reports, and ideas are all welcome.
Email supportWe aim to reply within a couple of business days.